Shipping & Delivery Policy

Where we deliver

We deliver within India through Amazon Shipping and other courier partners.

Delivery charges

Prices are in Indian rupees and include applicable taxes. Delivery charges, if any, are shown before you pay.

When your order ships

• Your order is confirmed only after our payment partner confirms your payment. A success message in your browser alone does not confirm an order.
• Delivery dates are estimates. You can follow your order and its tracking on your order page.

Problems with delivery

• Give accurate names, addresses and phone numbers so we can deliver your orders.
• If a parcel cannot be delivered because of an incorrect address or repeated failed attempts, we will contact you about re-delivery or a refund.
• If your order arrives damaged or wrong, write to care@wellisha.com within 48 hours of delivery with your order reference and photos of the parcel and products. We will send a replacement or refund you in full.

Grievance Officer

For any complaint about your order, your account or how we handle your personal data, contact the Grievance Officer, Wellisha Essentials, at care@wellisha.com (subject "Grievance") or on +91 85278 88580. Include your order reference if your complaint is about an order.

We acknowledge complaints within 48 hours and aim to resolve them within one month of receiving them.